Privacy Policy
PITTARA (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit or make a purchase from www.pittara.co.in.
By using the Website, you consent to the collection and use of information in accordance with this Policy. If you do not agree with the terms, please refrain from using the Website.
1. Information We Collect
We collect the following types of information:
- a. Personal Information:
- • Full name
- • Email address
- • Phone number
- • Shipping & billing address
- • Payment information (processed securely via third-party providers)
When you place an order, create an account, or contact us, we may collect:
- b. Non-Personal Information:
- • IP address
- • Browser type
- • Device information
- • Site interaction patterns
- • Referring/exit pages
We also collect certain non-personal data via cookies, including:
- c. Sensitive Personal Data or Information (SPDI):
As per Indian law, we do not intentionally collect SPDI (like passwords, financial details beyond payment gateway processing, etc.). Any such data, if inadvertently collected, will be treated with the highest level of security.
2. How We Use Your Information
- We use your data for the following lawful purposes:
- • To process and fulfill orders
- • To personalize your shopping experience
- • To provide order status updates and customer service
- • To improve website performance, user experience, and product offerings
- • To send promotional emails (only with your consent)
- • To detect and prevent fraudulent transactions or misuse of the Website
3. Sharing & Disclosure of Information
- • Service providers for payment processing, logistics, email marketing, or analytics
- • Legal authorities if required by law or to protect our rights, property, or safety
- • Affiliates or successors in case of a business merger, sale, or restructuring
We do not sell or rent your personal data to third parties
We may share your information with:All third parties are obligated to handle your data in compliance with this policy and applicable data protection laws
4. Cookies & Tracking Technologies
- • Store your session and preferences
- • Analyze traffic patterns
- • Serve targeted advertisements
Our Website uses cookies and similar technologies to:
You may choose to disable cookies through your browser settings. However, doing so may affect some site functionality.
5. Data Security
- • HTTPS encryption
- • Secure payment gateways
- • Limited access to personal data within our team
- • Regular data audits
We employ industry-standard technical and organizational safeguards to protect your personal data against unauthorized access, misuse, alteration, or loss. This includes:
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory obligations.
You may request deletion of your account or data by contacting info@pittara.co.in.
7. Your Rights
- • Access, correct, or delete your personal data
- • Withdraw consent to marketing communications
- • Request restriction or objection to processing (under certain circumstances)
Under applicable laws, you have the right to:
To exercise these rights, email us at info@pittara.co.in.
8. Children's Privacy
Our Website is not directed at individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.
9. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please read their policies before sharing your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated “Last Updated” date. We encourage users to review this policy frequently.